AGENT - WORK AT HOME (BYOD PH)
- LocationBacolod, Clark, Dama, Fairview, Davao, Philippines
- Job typeFull time
Were excited you've considered to Be More with iQor. From Customer Interactions to Product Support, well help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Lets get started!
Summary
Youve got energy, enthusiasm, drive and determination. Weve got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity.
Responsibilities
Our Agents are responsible for a variety of different calls including:
- Handling inbound customer service calls
- Processing inbound sales calls
- Taking inbound or placing outbound collections calls
- Answering technical support inquires via incoming calls, chat or email.
- Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
- Performs other duties as assigned.
Requirements
- Has high speed wired internet access at home is a must
- Previous Call Center or Customer Service experience preferred but not required
- Ability to develop rapport and demonstrate a caring attitude.
- Excellent data entry and internet navigation skills.
- Clear, distinct oral and written communication skills.
- Must be detail oriented.
- Dynamic interpersonal and judgment skills.
- Professional demeanor and dependable work ethic.
- Ability to work in a fast-paced environment and multi-task.
Education Requirement
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required
About iQor PH
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.