Customer Service Representatives
- LocationDasmarinas, Region 4
- Job typeFull time
From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to the community. A world of opportunity is waiting. Let's get started!
You've got energy, enthusiasm, drive and determination. We've got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. Let’s match and put your love for K-pop songs and K-drama to the forefront!
Join our army of Customer Service Representatives or Call Center Agents who are responsible for:
- Handling inbound customer service calls;
- Processing inbound sales calls;
- Taking inbound or placing outbound collections calls;
- Answering technical support inquiries via incoming calls, chat or email;
- Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and
- Performing other duties as assigned.
Minimum Requirements:
- Excellent English speaking skills is a must;
- Ability to develop rapport and demonstrate a caring attitude;
- Excellent data entry and internet navigation skills;
- Clear and distinct oral and written communication skills in English;
- Must be detail oriented;
- Dynamic interpersonal and judgment skills;
- Professional demeanor and dependable work ethic;
- Ability to work in a fast-paced environment and multi-task; and
- With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Job Type: Full-time, Permanent
You won’t think twice when you find out what's to love about being an #iQorian?
- Competitive Basic Pay + Non-Taxable Allowance
- HMO on Day One plus you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner
- Quarterly Appraisals
- Monthly Performance Incentives
- Up to 30 Days Paid Leaves with 21 Days convertible to cash
About iQor PH
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.